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LTVPedia

A Glossary of the Revenue Metrics & Terms Growth Professionals Need to Know To Understand the Health of Their Business.

21 Terms
14 Categories
Growing
L

LTV (Customer Lifetime Value)

The total revenue a customer generates over their entire relationship with your brand.

C

CAC (Customer Acquisition Cost)

The total cost of acquiring a new customer, including all marketing and sales expenses.

L

LTV:CAC Ratio

The ratio of customer lifetime value to acquisition cost — the ultimate measure of growth efficiency.

R

ROAS (Return on Ad Spend)

Revenue generated for every dollar spent on advertising — the core metric for paid media efficiency.

C

Churn Rate

The percentage of customers who stop buying from you over a given period.

A

AOV (Average Order Value)

The average amount a customer spends per order — a key driver of revenue per transaction.

A

ARPU (Average Revenue Per User)

The average revenue generated per active user over a specific time period.

C

Contribution Margin

Revenue minus all variable costs — the true profit from each sale after accounting for COGS, shipping, and transaction fees.

R

Retention Rate

The percentage of customers who continue purchasing from your brand over a given period.

M

MRR (Monthly Recurring Revenue)

The predictable, recurring revenue your business earns each month from subscriptions.

C

Cohort Analysis

A technique for tracking groups of customers acquired in the same period to understand how behavior changes over time.

P

Payback Period

The number of months it takes to recover the cost of acquiring a customer through their purchases.

G

Gross Margin

The percentage of revenue remaining after subtracting the direct cost of goods sold.

N

Net Revenue

Total revenue after subtracting returns, refunds, and discounts — the real top-line number.

B

Blended ROAS

Total revenue divided by total ad spend across all channels — the bird's-eye view of advertising efficiency.

M

MER (Marketing Efficiency Ratio)

Total revenue divided by total marketing spend — a holistic view of marketing efficiency beyond ads.

U

Unit Economics

The direct revenues and costs associated with a single customer or transaction — the foundation of business viability.

D

DTC (Direct-to-Consumer)

A business model where brands sell directly to end consumers, bypassing traditional retail intermediaries.

E

Email Deliverability

The rate at which your marketing emails successfully reach subscribers' inboxes rather than spam folders.

F

Funnel Conversion Rate

The percentage of users who complete a desired action at each stage of the marketing or sales funnel.

W

Win-back Campaign

A targeted marketing campaign designed to re-engage lapsed customers and bring them back to purchase.

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