LTV (Customer Lifetime Value)
The total revenue a customer generates over their entire relationship with your brand.
A Glossary of the Revenue Metrics & Terms Growth Professionals Need to Know To Understand the Health of Their Business.
The total revenue a customer generates over their entire relationship with your brand.
The total cost of acquiring a new customer, including all marketing and sales expenses.
The ratio of customer lifetime value to acquisition cost — the ultimate measure of growth efficiency.
Revenue generated for every dollar spent on advertising — the core metric for paid media efficiency.
The percentage of customers who stop buying from you over a given period.
The average amount a customer spends per order — a key driver of revenue per transaction.
The average revenue generated per active user over a specific time period.
Revenue minus all variable costs — the true profit from each sale after accounting for COGS, shipping, and transaction fees.
The percentage of customers who continue purchasing from your brand over a given period.
The predictable, recurring revenue your business earns each month from subscriptions.
A technique for tracking groups of customers acquired in the same period to understand how behavior changes over time.
The number of months it takes to recover the cost of acquiring a customer through their purchases.
The percentage of revenue remaining after subtracting the direct cost of goods sold.
Total revenue after subtracting returns, refunds, and discounts — the real top-line number.
Total revenue divided by total ad spend across all channels — the bird's-eye view of advertising efficiency.
Total revenue divided by total marketing spend — a holistic view of marketing efficiency beyond ads.
The direct revenues and costs associated with a single customer or transaction — the foundation of business viability.
A business model where brands sell directly to end consumers, bypassing traditional retail intermediaries.
The rate at which your marketing emails successfully reach subscribers' inboxes rather than spam folders.
The percentage of users who complete a desired action at each stage of the marketing or sales funnel.
A targeted marketing campaign designed to re-engage lapsed customers and bring them back to purchase.
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